1. Why was the Notice issued?
2. What is this lawsuit about?
3. Why is this a class action?
4. Why is there a Settlement?
5. How do I know if I am part of the Settlement?
6. What if I am still not sure whether I am part of the Settlement?
7. What does the Settlement provide?
8. Tell me about the Out-of-Pocket Losses
9. Tell me about the Attested Time compensation.
10. Tell me about the other settlement benefits.
11. What rights am I giving up by remaining in the Settlement Class?
12. What are the Released Claims?
13. How do I make a claim for settlement benefits?
14. What happens if my contact information changes after I submit a claim?
15. When will the settlement benefits be issued?
16. Do I have a lawyer in this case?
17. How will Settlement Class Counsel be paid?
18. How do I get out of the Settlement?
19. If I exclude myself, can I still receive settlement benefits?
20. If I do not exclude myself, can I sue the Defendant for the same thing later?
21. How do I tell the Court that I do not like the Settlement?
22. What is the difference between objecting and requesting exclusion?
23. When and where will the Court decide whether to approve the Settlement?
24. Do I have to come to the Final Approval Hearing?
25. May I speak at the Final Approval Hearing?
26. What happens if I do nothing at all?
27. How do I get more information?
The Court authorized the Notice because you have the right to know about the proposed settlement of this class action lawsuit and about all of your rights and options before the Court decides whether to grant final approval of the settlement. The Notice explains the lawsuit, the settlement, your legal rights, what benefits are available, who is eligible for the benefits, and how to receive those benefits.
A proposed settlement has been reached in a class action lawsuit titled, Brannon v. Rancho Family Medical Group, Inc., Case No. CVRI2403395, pending in the Superior Court of California, County of Riverside (the “Litigation”). The individual who filed the Litigation, Catrina Brannon, is called the “Plaintiff” or “Settlement Class Representative” and the company that was sued, Rancho Family Medical Group, Inc., is called the Defendant or “RFMG”.
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In November 2023, KMJ reported to its customers, including Rancho, a service disruption, which at the time, KMJ represented was a server issue. Subsequently, in January 2024, KMJ contacted Rancho and informed Rancho that the event in November 2023 was actually a data security breach (the “KMJ Incident”). The information potential impacted in the KMJ Incident may have included name, date of birth, hospital medical record number, hospital treatment location, date of service, and procedure medical code.
RFMG sent notice to Plaintiff and the Settlement Class regarding the KMJ Incident on or about March 12, 2024. Shortly thereafter, Plaintiff filed her complaint.
RFMG denies all claims of wrongdoing or liability that Plaintiff, Settlement Class Members, or anyone else have asserted in this Litigation or may assert in the future.
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In a class action, one or more people sue on behalf of all people who have similar claims. Together, these people are called a “Class” or “Class Members.” One court resolves the issues for all Class Members, except for those Class Members who exclude themselves from the Class.
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The Plaintiff and Defendant (collectively, the “Parties”) disagree over the legal claims alleged in this Litigation. The Litigation has not gone to trial, and the Court has not decided in favor of the Plaintiff or Defendant. Instead, the Parties have agreed to settle the Litigation and agree that the Settlement offers significant benefits to all Settlement Class Members and is fair, reasonable, adequate, and in the best interest of the Plaintiff and all Settlement Class Members.
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The Settlement Class includes: All individuals residing in the United States whose personal information may have been compromised in the KMJ Incident in November 2023.
Excluded from the Settlement Class are: (1) the judge presiding over this Litigation, and members of his direct family; (2) Defendant, its subsidiaries, parent companies, successors, predecessors, and any entity in which the Defendant or its parent companies have a controlling interest and its current or former officers and directors; and (3) Settlement Class Members who submit a valid Request for Exclusion prior to the Opt-Out Deadline.
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If you did not receive Notice of the Settlement, or if you have any questions as to whether you are a Settlement Class Member, you may contact the Settlement Administrator by mail or email:
RFMG Data Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
(844) 496-1163
info@RFMGDataSettlement.com
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The Settlement creates a $315,000.00 Settlement Fund that will be used to pay for the following: (1) Notice and Administrative Expenses; (2) Fee Award and Expenses, as approved and awarded by the Court; (3) the Service Award, as approved and awarded by the Court; (4) documented Out-of-Pocket Losses; (5) Attested Time claims; (6) Pro Rata Cash Payments; and (7) transfer of Remainder Funds to the extent any exist following the preceding payments. RFMG will also pay for three (3) years of three (3) bureau credit monitoring for Settlement Class Members.
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The Settlement Administrator, from the Settlement Fund, will provide compensation, up to a total of $10,000.00 per person who is a member of the Settlement Class, upon submission of a claim and supporting documentation, for out-of-pocket monetary losses incurred as a result of the KMJ Incident, including, without limitation: unreimbursed losses relating to fraud or identity theft; professional fees including attorneys’ fees, accountants’ fees, and fees for credit repair services; costs associated with freezing or unfreezing credit with any credit reporting agency; credit monitoring costs that were incurred on or after the KMJ Incident through the date of claim submission; and miscellaneous expenses such as notary, fax, postage, copying, mileage, and long-distance telephone charges.
Settlement Class Members submitting claim for Out-of-Pocket Losses must submit documentation supporting their claims. This can include receipts or other documentation that document the costs incurred but does not include documentation that is “self-prepared” by the claimant. “Self-prepared” documents such as handwritten receipts are, by themselves, insufficient to receive reimbursement, but can be considered to add clarity or support to other submitted documentation.
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The Settlement Administrator, from the Settlement Fund, will provide compensation at a rate of $17 per hour for a maximum of four (4) hours for time spent remedying issues related to the KMJ Incident. Attested Time may include: (i) changing passwords on potentially impacted accounts; (ii) monitoring for or investigating suspicious activity on potentially impacted medical, financial, or other accounts; (iii) contacting a medical provider or financial institution to discuss suspicious activity; (iv) signing up for identity theft or fraud monitoring; or (v) researching information about the KMJ Incident, its impact, or how to protect themselves from harm due to a KMJ Incident
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In addition to the above, all Settlement Class Members are eligible to receive a redemption code valid for 3 years of credit monitoring and identity theft protection services (requires enrollment by a code printed on the notification that you will receive), as well as a Pro Rata Cash Payment from the Settlement Fund not to exceed $1,000.00. Settlement Class Members do not need to submit a claim form to receive these benefits.
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Unless you exclude yourself, you are choosing to remain in the Settlement Class. If the Settlement is approved and becomes final, all the Court’s orders will apply to you and legally bind you. You will not be able to sue, continue to sue, or be part of any other lawsuit against RFMG or the Released Parties about the KMJ Incident or the legal issues resolved by this Settlement, and released by the Settlement Agreement. The specific rights you are giving up are called Released Claims (see next question).
“Released Parties” include the Defendant and its past or present agents, subsidiaries, parents, and affiliates, and their respective employees, officers, directors, shareholders, partners, members, managers, owners, heirs, executors, predecessors, successors, assigns, insurers, reinsurers, vendors, attorneys, and/or sureties.
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Released Claims include any claims, demands, rights, actions, or causes of action, liabilities, damages, losses, obligations, judgments, suits, penalties, remedies, matters, and issues of any kind or nature, whether known or unknown, that each Settlement Class member has, had, or may ever have, now or in the future, known or unknown, arising out of or in any way related to the KMJ Incident whether or not those claims, demands, rights, actions, or causes of action have been pleaded or otherwise asserted, including any and all damages, losses, or consequences thereof
More information about the Released Claims is provided in the Settlement Agreement available here.
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You must complete and submit a Claim Form by December 29, 2025. Claim Forms may be submitted online here or downloaded here and mailed to the Settlement Administrator at the address on the form. Claim Forms are also available by calling (844) 496-1163 or by writing to the Settlement Administrator via mail or email:
RFMG Data Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
(844) 496-1163
info@RFMGDataSettlement.com
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If your contact or payment information changes after you submit a Claim Form, it is your responsibility to provide your updated information to the Settlement Administrator. You may notify the Settlement Administrator of any changes in writing by mail or email:
RFMG Data Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
(844) 496-1163
info@RFMGDataSettlement.com
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The Settlement Administrator will issue payments for valid and timely Claim Forms and other settlement benefits after the Settlement is approved and becomes Final. We do not know how long it may take the Court to approve the Settlement as final, and whether any appeals will be filed. Please be patient and check the Important Dates page for updates.
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Yes, the Court has appointed Potter Handy, LLP to represent the Settlement Class as Settlement Class Counsel. You may hire your own lawyer at your own cost and expense if you want someone other than Settlement Class Counsel to represent you in this Litigation.
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Settlement Class Counsel will file, and Defendant will not oppose, a Fee and Expense Application for an award of attorneys’ fees, inclusive of reasonable litigation costs and expenses, to be paid from the Settlement Fund not to exceed $105,000.00 in fees and an additional $5,000.00 in costs and expenses.
Settlement Class Counsel will file a Fee and Expense Application that will include a request for a Service Award for the Settlement Class Representatives not to exceed $5,000.00 in recognition for her contributions to this Litigation.
If you are a Settlement Class Member and want to keep any right you may have to sue or continue to sue RFMG and/or the other Released Parties on your own based on the KMJ Incident or the claims raised in this Litigation or released by the Released Claims, then you must take steps to get out of the Settlement. This is called excluding yourself from—or “opting out” of—the Settlement.
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In order to validly be excluded from the Settlement, Settlement Class Members must send a letter to the Settlement Administrator, so it is mailed with a postmark date no later than December 29, 2025.
RFMG Data Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
The Request for Exclusion must include the name of the proceeding, the individual’s full name, current address, personal signature, and the words “Request for Exclusion” or a comparable statement that the individual does not wish to participate in the Settlement. Any Settlement Class Member who does not file a timely Request for Exclusion in accordance with these requirements will lose the opportunity to exclude himself or herself from the Settlement and will be bound by the Settlement.
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No. All persons who Opt-Out shall not receive any benefits or be bound by the terms of the Settlement Agreement. All persons falling within the definition of the Settlement Class who do not Opt-Out shall be bound by the terms of the Settlement and any Court orders related to the Settlement.
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No. Unless you exclude yourself, you give up any right to sue RFMG and the other Released Parties for the claims that this Settlement resolves. You must exclude yourself from this Litigation to start or continue with your own lawsuit or be part of any other lawsuit against RFMG or any of the other Released Parties. If you have a pending lawsuit, speak to your lawyer in that case immediately.
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If you do not like the terms of the Settlement, you can write to the Court in the form of an objection. You cannot ask the Court to order a different Settlement; the Court can only approve or reject the Settlement.
The written objection must be filed with/or mailed to the Court and the Settlement Administrator and must include: (1) the name of the proceedings; (2) the Settlement Class Member’s full name, current mailing address, email address, and telephone number; (3) a statement of the specific grounds for the objection, as well as any documents supporting the objection; (4) the identity of any attorneys representing the objector; (5) a statement regarding whether the Settlement Class Member (or his/her attorney) intends to appear at the Final Approval Hearing; (6) a statement identifying all class action settlements objected to by the Settlement Class Member in the previous five (5) years; and (7) the signature of the Settlement Class Member or the Settlement Class Member’s attorney.
Any Settlement Class Member who does not file a timely and adequate objection in accordance with these requirements waives the right to object or to be heard at the Final Approval Hearing and shall be forever barred from making any objection to the Settlement and shall be bound by the terms of the Agreement and by all proceedings, orders, and judgments in the Action.
To be considered timely, any valid objection in the appropriate form must be filed with the Clerk of the Court no later than December 29, 2025. A copy of the objection must also be mailed to the Settlement Administrator, postmarked no later than December 29, 2025.
Court | Settlement Administrator |
Clerk of Court | RFMG Data Settlement |
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Objecting is telling the Court you do not like something about the Settlement. You can object only if you stay in the Settlement Class (that is, do not exclude yourself). Requesting exclusion is telling the Court you do not want to be part of the Settlement Class or the Settlement. If you exclude yourself, you cannot object to the Settlement because it no longer affects you.
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The Court will hold a Final Approval Hearing on January 28, 2026, at 8:30 a.m. in Department 1 of the Superior Court of Riverside County, California, located at 4050 Main Street, Riverside, CA 92501.
The date and time of the Final Approval Hearing is subject to change without further notice to the Settlement Class, so please monitor the Important Dates page to confirm whether the date for the Final Approval Hearing has changed.
At this hearing, the Court will consider whether the Settlement is fair, reasonable, and adequate, and will decide whether to approve the Settlement, Settlement Class Counsel’s Fee and Expense Application, and Service Award to the Plaintiff. If there are objections, the Court will consider them. The Court will also listen to people who have asked to speak at the hearing.
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No. Settlement Class Counsel will answer any questions the Court may have. However, you are welcome to attend at your own expense. If you send an objection, you do not have to come to Court to talk about it. As long as our written objection is complete and submitted on time, the Court will consider it.
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Yes. If you wish to attend and speak at the Final Approval Hearing, you must indicate this in your written objection (see Question 21). Your objection must state that it is your intention to appear at the Final Approval Hearing and must identify if you plan to have your attorney speak for you at the Final Approval Hearing. Your objection must also include your attorney’s name, address, and phone number.
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If you do nothing, you will be eligible to receive Credit Monitoring Services and a Pro Rata Cash Payment. You will give up your right to sue RFMG or the Released Parties about the KMJ Incident and the legal claims this Settlement resolves.
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This website and the Notice summarize the proposed Settlement. For the precise terms and conditions of the Settlement, please see the Settlement Agreement available here. If you have questions about the proposed Settlement or anything in the Notice, you may contact the Settlement Administrator:
RFMG Data Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
(844) 496-1163
info@RFMGDataSettlement.com
Please Do Not Contact The Court Or The Clerk’s Office To Inquire About This Settlement Or The Claim Process.
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